For independent dental practices
1–4 locations
On hold with insurance,
two lines ringing…
and a patient at your counter.
Newton runs your whole front office on one platform, writing every call and claim to your PMS. Sophia, the AI agent, answers overflow calls, works payer portals and fills open chairs, all inside your rules.
Book a Demo
30-minute demo · Keep your phone numbers
Answered before open. New patient booked Thursday 9:40.
Office rescheduled appointment because provider became unavailable.
All lines busy. Thursday cleaning moved to Friday 2:00, confirmation texted.
Patient canceled consult due to cost concerns.
Office closed. Chipped tooth booked for 8:00 AM tomorrow.
→ Sophia took the calls your team couldn't · every call written to the PMS
Answered before open. New patient booked Thursday 9:40.
Office rescheduled appointment because provider became unavailable.
All lines busy. Thursday cleaning moved to Friday 2:00, confirmation texted.
Patient canceled consult due to cost concerns.
Office closed. Chipped tooth booked for 8:00 AM tomorrow.
→ Sophia took the calls your team couldn't · every call written to the PMS
Answered before open. New patient booked Thursday 9:40.
Office rescheduled appointment because provider became unavailable.
All lines busy. Thursday cleaning moved to Friday 2:00, confirmation texted.
Patient canceled consult due to cost concerns.
Office closed. Chipped tooth booked for 8:00 AM tomorrow.
→ Sophia took the calls your team couldn't · every call written to the PMS
Works with your PMS
Dentrix
Eaglesoft
OpenDental
Curve
Denticon
Fuse
and more
On the record
“It’s almost like we added staff headcount instead of reducing it.”
MV
Miran Velagić
Director of Finance · Restorative Dental Group of Cambridge
drop in calls the front desk handles directly
appointments booked by Sophia
production from Sophia-booked visits
On the record
“It’s almost like we added staff headcount instead of reducing it.”
MV
Miran Velagić
Director of Finance · Restorative Dental Group of Cambridge
drop in calls the front desk handles directly
appointments booked by Sophia
production from Sophia-booked visits
Practice
Restorative Dental Group of Cambridge
Specialty
General, restorative and cosmetic dentistry
Practice size
Independent · 1 location
Pain points solved
Front desk call volume
Lapsed patients
Verifying patient claims
Task handling
Newton products used
Newton Phones
Newton Engage
Newton Inbound
Practice
Restorative Dental Group of Cambridge
Specialty
General, restorative and cosmetic dentistry
Practice size
Independent · 1 location
Pain points solved
Front desk call volume
Lapsed patients
Verifying patient claims
Task handling
Newton products used
Newton Phones
Newton Engage
Newton Inbound
From open to close
Where the front office’s day goes, and what Newton takes off it.
Where the front office’s day goes, and what Newton takes off it.
It all lands on the same few people, and they’re expected to get every piece of it right. Newton lifts that weight: Sophia, its AI agent, answers calls, fills chairs, checks coverage and chases balances. When a call needs a human touch, your team picks it up already briefed.
2:00 AM · Before anyone’s in
No more afternoons on payer portals.
Today someone logs in to portal after portal, waits on hold and types the results into each chart. Sophia reads the portals overnight, days before each visit, and attaches the results to each chart. She flags any mismatch and briefs your team before the huddle.
18 patients17 verified1 flagged
→ Pulled overnight · attached to each chart · no portal opened
18 patients17 verified1 flagged
→ Pulled overnight · attached to each chart · no portal opened
2:00 AM · Before anyone’s in
No more afternoons on payer portals.
Today someone logs in to portal after portal, waits on hold and types the results into each chart. Sophia reads the portals overnight, days before each visit, and attaches the results to each chart. She flags any mismatch and briefs your team before the huddle.
18 patients17 verified1 flagged
→ Pulled overnight · attached to each chart · no portal opened
10:15 AM · A chair opens
An empty chair is lost production.
When a patient cancels, nobody has time to work the waitlist, and the slot sits empty. Sophia offers it to your waitlist right away, and works recall and overdue balances the same way, by text and voice, inside the rules you set.
2:00 PM cancellation offered and accepted in 90 seconds.
Chair filledOverdue for a cleaning. Booked Tuesday 10:20 AM.
BookedReminder with a payment link. Paid in full.
PaidDraft ready: six-month cleaning reminder.
Approve→ Every message logged · sent inside the rules you set
2:00 PM cancellation offered and accepted in 90 seconds.
Chair filledOverdue for a cleaning. Booked Tuesday 10:20 AM.
BookedReminder with a payment link. Paid in full.
PaidDraft ready: six-month cleaning reminder.
Approve→ Every message logged · sent inside the rules you set
10:15 AM · A chair opens
An empty chair is lost production.
When a patient cancels, nobody has time to work the waitlist, and the slot sits empty. Sophia offers it to your waitlist right away, and works recall and overdue balances the same way, by text and voice, inside the rules you set.
2:00 PM cancellation offered and accepted in 90 seconds.
Chair filledOverdue for a cleaning. Booked Tuesday 10:20 AM.
BookedReminder with a payment link. Paid in full.
PaidDraft ready: six-month cleaning reminder.
Approve→ Every message logged · sent inside the rules you set
12:24 PM · Lunch rush
Four lines ringing, one person at the desk.
Your team shouldn’t have to choose between the patient at the counter and the phone. When every line is busy, Sophia picks up and books or moves the visit, or hands your team a task with the context attached.
Caller“Can I move my Thursday cleaning?”
Sophia“Done. You're set for Friday 2:00. I've texted you the details.”
→ PMS updated · confirmation sent · 52 sec
Caller“Can I move my Thursday cleaning?”
Sophia“Done. You're set for Friday 2:00. I've texted you the details.”
→ PMS updated · confirmation sent · 52 sec
12:24 PM · Lunch rush
Four lines ringing, one person at the desk.
Your team shouldn’t have to choose between the patient at the counter and the phone. When every line is busy, Sophia picks up and books or moves the visit, or hands your team a task with the context attached.
Caller“Can I move my Thursday cleaning?”
Sophia“Done. You're set for Friday 2:00. I've texted you the details.”
→ PMS updated · confirmation sent · 52 sec
7:42 PM · Office closed
When you close, the phone keeps ringing.
Today those calls go to voicemail, and the patient may book somewhere else before anyone hears it. Sophia triages the call, books the visit and texts the confirmation, so it’s on tomorrow’s schedule before anyone is in.
Caller“Hi, I chipped a tooth at dinner. Can anyone see me tomorrow?”
Sophia“I'm sorry, let's get you in. Dr. Kim has 8:00 AM tomorrow. You're booked, and I've texted you the details.”
→ Triaged · PMS updated · confirmation sent · 41 sec
Caller“Hi, I chipped a tooth at dinner. Can anyone see me tomorrow?”
Sophia“I'm sorry, let's get you in. Dr. Kim has 8:00 AM tomorrow. You're booked, and I've texted you the details.”
→ Triaged · PMS updated · confirmation sent · 41 sec
7:42 PM · Office closed
When you close, the phone keeps ringing.
Today those calls go to voicemail, and the patient may book somewhere else before anyone hears it. Sophia triages the call, books the visit and texts the confirmation, so it’s on tomorrow’s schedule before anyone is in.
Caller“Hi, I chipped a tooth at dinner. Can anyone see me tomorrow?”
Sophia“I'm sorry, let's get you in. Dr. Kim has 8:00 AM tomorrow. You're booked, and I've texted you the details.”
→ Triaged · PMS updated · confirmation sent · 41 sec
What Newton replaces
One vendor instead of four.
One vendor instead of four.
Phones, an answering service, insurance checks and patient reminders usually mean four vendors, four bills and four places to look. On Newton they’re one system, and your team sees all of it in one place.
The job
The job
Today
Today
On Newton
On Newton
The job
Today
On Newton
The job
Answering the phones
Today
A phone vendor
On Newton
Newton Phones
One phone system for your team and Sophia, Newton’s AI agent. Every call logged and scored the same way, whether Sophia answers or your team does.
The job
Answering the phones
Today
A phone vendor
On Newton
Newton Phones
One phone system for your team and Sophia, Newton’s AI agent. Every call logged and scored the same way, whether Sophia answers or your team does.
The job
Nights, weekends and busy lines
Today
An answering service
On Newton
Newton Inbound
Sophia, our AI agent, picks up when your team can’t. She books the visit, or hands back a ranked task with the context attached.
The job
Nights, weekends and busy lines
Today
An answering service
On Newton
Newton Inbound
Sophia, our AI agent, picks up when your team can’t. She books the visit, or hands back a ranked task with the context attached.
The job
Patient engagement
Today
A reminder and texting tool
On Newton
Newton Engage
Open chairs fill themselves. When a patient cancels, Sophia offers the slot to the right patient first, based on what’s due and what’s covered, so empty time becomes production. Every text comes from your office number.
The job
Patient engagement
Today
A reminder and texting tool
On Newton
Newton Engage
Open chairs fill themselves. When a patient cancels, Sophia offers the slot to the right patient first, based on what’s due and what’s covered, so empty time becomes production. Every text comes from your office number.
The job
Insurance eligibility
Today
An insurance tool
On Newton
Newton Insurance
Verified days before each visit and attached to each chart. No portal logins.
The job
Insurance eligibility
Today
An insurance tool
On Newton
Newton Insurance
Verified days before each visit and attached to each chart. No portal logins.
WHERE NEWTON FITS
Built with your team,
not instead of them.
Sophia does the repetitive, rule-based work. The conversations that need a person, like a nervous first-time patient or a billing question, stay with your team.
Sophia takes the overflow and knows when to pass the phone. Every hand-off arrives with full context.
Sophia takes the overflow and knows when to pass the phone. Every hand-off arrives with full context.
Sophia acts inside the rules you set. Block cancellations after 3 PM, limit what she can reschedule: we configure it with you.
Sophia acts inside the rules you set. Block cancellations after 3 PM, limit what she can reschedule: we configure it with you.
Keep your phone numbers. We port or forward them. Callers notice nothing.
Keep your phone numbers. We port or forward them. Callers notice nothing.
No portal logins. Newton takes over the payer portals, so your team never opens one.
No portal logins. Newton takes over the payer portals, so your team never opens one.
Get hours back every day to care for patients and grow your practice.
A 30-minute demo on your own front-office workflows:
fewer missed calls, a fuller schedule, faster claims and recall that fills chairs.