Newton Engage

Your schedule, consistently full.

Not text-reminder software — an agent. Sophia works every opportunity — new patients, cancellations, overdue balances, and unscheduled treatment — in real two-way conversations, by voice and text, so your team sees a full schedule, not a call sheet.

Tue · 2:00 PM slot openedFilling
TUE 2:04 PMDana Reyes cancelled her 2:00 cleaning
TUE 2:04 PMTexted 4 waitlist patients who prefer afternoons
TUE 2:05 PMOwen Bradley replied “yes” — booked into the 2:00
OB
Owen Bradley2:00 – 3:00 PM · Cleaning · Dr. Kim
Chair filled
→ Refilled from the waitlist in 90 seconds · no one picked up the phone
Trusted across the country

Four ways a chair gets filled

Automated outreach, one chair at a time.

New patient intake

Every lead gets a fast, persistent follow-up.

Every lead gets a timely follow-up until they're booked or you've got a clear reason why they didn't.

Lead follow-up · Owen Bradley
DAY 0Texted 4 minutes after the form came in
DAY 2Called — no answer, voicemail left
DAY 4Texted again — booked Thursday 9:40 AM
→ Booked · PMS updated · lead closed

Cancellations

An open chair goes to the waitlist, instantly.

Fill cancellations in minutes, not hours. Matching patients are automatically contacted the moment an opening appears.

Text · 10:14 AM · waitlist offer
"Hi Rosa — an opening just came up tomorrow at 11:20 AM with Dr. Patel. Want it?"
"Yes please! Tomorrow works great."
→ Chair refilled · 90 sec · confirmation sent

Overdue AR

Collect more. Chase less.

Gentle, persistent reminders — with a payment link and plan options. Your team stops being the collections department.

Overdue balances · 60+ days+$4,120 this week
R. Delgado$860Paid
J. McAllister$1,240Plan set
A. Osei$390Reminder 2

Unscheduled treatment

Accepted treatment stops slipping away.

Newton finds diagnosed, unscheduled treatment in the PMS and works it until it's on the calendar.

Unscheduled treatment
D. Kowalski · crown #19$1,180Booked Tue
S. Lindqvist · SRP, two quads$640Texted
H. Nakamura · implant consult$2,900Calling today
Campaign · October whiteningScheduled
Adults, no whitening in 24 months2,184
Sends Tuesday 9:00 AM · email + text
Monthly newsletter · recurring, first TuesdayOn
62%opened last campaign
41appointments booked from it

Campaigns

One-time campaigns. Recurring newsletters. Same system.

Create highly targeted campaigns using live PMS data, from treatment history and recall status to insurance coverage.

From operations

“Chairs used to sit empty while my best coordinator worked a call sheet. Now the list works itself, and she works the lobby.”

MB

Marcus Bell

Regional Manager · Lakeshore Dental · 9 locations

Last recall campaign · one 4-chair practice62% opened
2,184patients reached in one send
41appointments booked from it
$4,120past-due balances collected
Recall, waitlist, balances, and unscheduled treatment — worked every day, logged every time.

Onboarding

Working your list in 30 days.

Get up and running with the PMS you already use. Every campaign is tailored to your rules, your voice, and your approval before it goes live.

Rollout · first 30 days
DAY 1PMS sync — recall, balances, unscheduled treatment read in
WK 1Lists built, cadences drafted for your approval
WK 2Outreach live at one location, every message logged
DAY 30Full cadence, all locations, working the list daily
→ Your rules, your tone — Newton just never gets tired

FAQ

Fair questions.

“Will patients know they’re texting an AI?”
Sophia is part of your practice and never pretends otherwise when asked. Most patients just notice they got an answer fast.
“Can we approve messages first?”
Yes. Start in review mode — your team approves every send until you’re ready to let the cadences run.
“What if a patient says stop?”
One word ends the thread, everywhere. Preferences write back to the PMS so nobody asks twice.

Works with your PMS

Dentrix

·

Eaglesoft

·

Open Dental

·

Curve

·

Denticon

·

Fuse

and more

Full chairs, without the follow-up grind.

Newton works the list all day. Your team works the patients in front of them.