Outbound AI Dialing for Dental Offices – Keep Your Schedule Full Automatically

Unscheduled patient drop-ins and empty chair time cost practices thousands in revenue each month. The job of a receptionist isn’t easy, with the countless patients and office tasks that need to be done. At Newton, we’ve created an outbound AI platform to simplify the tasks a receptionist will typically have to do daily. 

Newton takes over repetitive outbound tasks like recall, reactivation, and confirmation. This gives your employees extra time to get more difficult tasks done, without worrying about missed calls or messages from patients. AI recall automation is proactive AI outreach that’s not just answering calls, but driving bookings daily. With our software, you’ll be able to expand your patient care system and empower your business.

What Newton’s Outbound AI Dialing Does for Your Practice

Newton simplifies dental recall automation with recall and reactivation services. You’ll be able to automatically call and text patients regarding overdue appointments. You’ll be able to customize the audience to specific patients, the frequency of your messages, and adjust the messaging to match your brand tone. 

With real-time cancellation, backfilling will be simpler than ever. 

The Newton platform fills any open slots instantly by contacting patients on the ASAP list as soon as cancellations occur. We also provide confirmation calls to clients who have yet to confirm or deny their appointments. AI phone confirmations reduce no-shows and reschedule cancellations before they turn into gaps. Newton's automation integrates directly with your PMS (Dental practice management system) to keep data synced and schedules current.

Why It Matters – Stop Losing Revenue to Empty Chairs

Empty chairs mean a loss in revenue. When you compare the number of no-show patients to the revenue you could’ve made from additional bookings, the benefits of an AI dental recall system outweigh the risk. Automated daily outreach recovers any missed opportunities and reclaims the lost revenue for your business. 

Newton provides consistent engagement without human fatigue or error. With AI recall automation, you will be able to increase patient retention, refine the scheduling process, and produce higher operational efficiency.

Why Dental Teams Love Newton

With Newton, you will be able to customize the scripting and tone of your AI dental scheduling system to sound like a member of your team instead of a robot. Our AI recall system follows a HIPAA-compliant workflow, ensuring patient data safety. It integrates with all major PMS systems like Dentrix, Open Dental, Curve, Eaglesoft, and many other systems. Our dental recall automation provides analytics dashboards to track engagement and conversion metrics. Our AI recall system is designed specifically for dental recall and reactivation workflows.

How It Works

Installing a dental recall automation program is quite simple. First, you connect the Newton AI software to your current PMS and recall list. Next, you’ll make adjustments to the system to better fit your business. You’ll need to configure frequency, audience filters, and outbound messaging. The AI dental scheduling system begins daily outreach by calling, texting, confirming, and filling cancellations automatically. Newton's software will monitor results and schedule performance in real-time dashboards, so you’ll be up to date on the process and make adjustments as analytics roll in.

Automate Your Patient Recalls with Newton

See how Newton keeps your schedule full. Get started today!

FAQs

Can Newton customize our outbound messaging and voice?
Yes, every outbound script is customizable to match your brand’s tone and preferred verbiage.

How often will Newton contact patients?
You control the frequency — daily, weekly, or monthly — depending on your patient recall strategy.

Does this replace my front desk?
No. Newton supports your staff by handling repetitive outbound communication so your team can focus on in-office patients.

Is it HIPAA-compliant?
Yes, Newton’s AI systems follow HIPAA compliance standards and maintain encrypted patient data protection.

How does Newton handle cancellations in real time?
When a patient cancels, Newton instantly calls or texts patients on your ASAP list to fill the slot within minutes.