Desk phones, softphones, smart routing, and Sophia answering overflow and after-hours — one system built for dental. Keep your number, or keep your current phones. No downtime during the switch.
AI Dental Phone System
Built only for dental
Keep your number & your current phones
Live within a week
Calls
59 today · 3 locations
Softphone On
All locations (3)
Jun 11 – Jun 18
Filters
Contact
Dir
Daniel Garcia
(555) 665-5665 · Boston · Today, 4:10 PM
Out
New Patient
Booked
Referral
Richard Martin
(555) 765-5765 · Newton · Today, 4:49 PM
In
New Patient
No suitable appointment time
Barbara Jackson
(555) 432-2432 · Newton · Today, 4:48 PM
In
Existing Patient
Cost Concern
Softphone · On
Loved and trusted by hundreds of dental practices and DSOs across the U.S.
The Problem
Most practices run on a generic phone system that doesn't know your patients, can't see your schedule, and goes dark after hours. Calls get missed, there's no record of what was said, and you're paying for an enterprise system that does none of the things a dental front desk actually needs.
No patient context on calls
The phone rings with a number, not a name — so your team answers blind, every time.
No record of what was said
No transcript, no recording, no follow-up — promises made on the phone just disappear.
Dead after hours
The moment you close, the line goes to voicemail — and tomorrow's schedule goes with it.
35%
Industry baseline
Meet Sophia
One Call, Start to Finish.
Here's what a single inbound call looks like on Newton — patient context, smart routing, and a clean record, automatically.
Every call — answered, understood, and on the record. Nothing slips.
Call record · Maria Alvarez
00:42
Ring
0:00
Identified
Patient ID pops. The patient’s chart pulls from your PMS before anyone says hello — name, history, what they’re due for.
Route
0:03
Routed
Sent to the right place. The right ring group or department by request type — or straight to Sophia.
Answer
0:09
Answered
Sophia picks up. Overflow and after-hours covered — no call ever goes to voicemail, day or night.
After
0:42
Logged
Recorded & summarized. Every call is transcribed, tagged by outcome, and any follow-up becomes a task.
CALLER ID + PATIENT PROFILE
Identity & contact
Name, photo, phone, email, and how long they’ve been a patient.
Insurance & balance
Plan, eligibility status, remaining benefit, and any outstanding balance.
Appointment history
Last visit, what they’re due for, and their last call summary.
Clinical flags
Allergies and treatment watches surfaced up top — nothing missed.
New or unknown caller? Newton flags them as not-in-PMS, and Sophia captures their details and offers to book — so they become a chart, not a missed lead.
INCOMING CALL · RINGING
0:02
MA
(565) 318-2204 · Patient since 2019 · Chart #20492
CONTACT
maria.alvarez@email.com
Brookline, MA
INSURANCE
Delta Dental PPO
Verified · $850 left
LAST VISIT
Cleaning & exam
Sep 3, 2025
DUE NOW
6-month recall
Overdue 3 wks
Penicillin allergy
Crown #14 — watch
Balance $0.00
LAST CALL · APR 18
Rescheduled hygiene to morning slot; asked about whitening pricing.
(565) 902-1188
Sophia captures details and offers to book.
What Newton Does
A full phone system, built for dental.
Hardware, software, and AI in one platform — no rip-and-replace, no enterprise price tag.
Primary
Phones for the whole team
Reliable desk phones for the office and unlimited softphone extensions for remote or hybrid staff. Keep your number — or keep your current phones and run Newton alongside them.
Devices
3 online
Front Desk
Desk phone · ext. 101
Online
Back Office
Desk phone · ext. 102
Online
Remote
Softphone · any device
Online
Your number, ported · Active
No downtime during the switch
Patient ID + smart routing
Every call pops the patient's PMS record so staff greet by name with full context, and inbound calls route to the right ring group, department, or straight to Sophia.
In
MA
Delta Dental PPO
Due: cleaning
Sophia
Recorded
Summarized
Tagged
Task created
AI answering + call intelligence
Sophia answers overflow and after-hours, and every call is recorded, transcribed, tagged by outcome, and turned into follow-up tasks — with analytics across the team.
Proof in Production
Real results from a single practice in one month.
13 hrs
Staff time saved on calls — in a single month.
Appointments booked in the month
New revenue generated
1 week
From kickoff to live
How It Works
Switch Without the Downtime.
Port your number, set your routing, and go live — with zero missed calls during the switch.
1
Connect
Port your number (or keep your current phones) and link Newton to your PMS. No downtime, no missed calls during the switch.
2
Configure
Set your ring groups, routing rules, after-hours coverage, and what Sophia handles vs. your team.
3
Go live
Desk phones and softphones are up, Sophia is answering, and every call is logged from day one.
Most practices are live within a week.
Proof
Emergency calls are really helpful on the weekend to really judge if calls are really emergent and need handling, or if it can wait until Monday. Sophia is able to go in and schedule those appointments for us and she really sticks to what we have trained her in and knows the specific spots that we want her to look for.
MH
Magen Houle
Admin Lead, Olympia Advanced Dentistry
Questions, Answered.
Yes. Port your existing number to Newton — or keep your current phones and run Newton alongside them.
15-minute walkthrough
Keep your number
Works with your existing phones
