Question 1

How is Newton different from other AI receptionist tools?

Accepted Answer

Newton is an advanced patient communication platform, a phone and texting system that integrates with your PMS and is operated and managed by your very own AI receptionist for dentists that can take and make calls to keep your schedule full.

Question 2

What makes Newton’s AI receptionist unique?

Accepted Answer

Newton’s AI receptionist, Sophia, is the most advanced AI receptionist in dental. She is specifically built to bring in new production: outbound calls to reactivate your old patients, automated waitlist management to fill last-minute openings, and inbound conversion for missed or after calls. Plus, we give you unmatched visibility into the calls coming into your organization: new patient calls, existing patients looking to schedule, conversion rates on those calls.

Question 3

What does the implementation process look like?

Accepted Answer

Customers go live in 2–3 weeks through an onboarding process that involves dedicated support staff trainings until go-live.

Question 4

Can Newton’s AI communicate across multiple languages?

Accepted Answer

Yes, currently, our AI can communicate in English and Spanish. We are developing additional language capabilities.

Question 5

Can I trust Newton with my data?

Accepted Answer

We take patient data and security seriously at Newton. We are fully HIPAA compliant. Our practices, security infrastructure, and policies are monitored in real-time via Oneleet.

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